How to pickup a call ringing at another extension...

KMorley's picture

There's probably an easy way to do this, but I don't seem to find it.

When a call is ringing in to an extension, how can I pick it up from my extension?

Thanks!


__________________


Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

How to pickup a call ringing at another extension...

trinicom's picture

If you are in the same pickup group you should be able to dial *8 to pick up a call rinnging on another extensions.


How to pickup a call ringing at another extension...

francis.chung's picture

Is pick-up group same as ring-group?


How to pickup a call ringing at another extension...

habile's picture
francis.chung wrote:
Is pick-up group same as ring-group?

No, the pick-up group(s) to which an extension belongs is defined in the extension config 'pickupgroup'.

Any extension(s) in the same pickup group can answer each other's calls with *8.

C.


How to pickup a call ringing at another extension...

dirk's picture

Group pickup is *8, it's disabled by default iirc you may need to add the following to your /etc/asterisk/features.conf
pickupexten => *8

Directed call pickup, to answer a call ringing at another xnt that you know the number of is **. So if xtn 101 is ringing, dial **101 to answer it.


How to pickup a call ringing at another extension...

francis.chung's picture

Thanks a lot, its been a great help.


No, have different.

jack34's picture

No, have different.


How to pickup a call ringing at another extension...

habile's picture
dirk wrote:
Group pickup is *8, it's disabled by default iirc you may need to add the following to your /etc/asterisk/features.conf
pickupexten => *8

I think (in 1.4 at least) that *8 is built-in and enabled by default - just FYI.

show features in CLI should tell you.

C.


How to pickup a call ringing from outside

Elkin_Martinez's picture

As I know, you could pickup internal calls but the problem is when it comes from outside.

how can I do to pickup it?


I am confused HELP

jrecho's picture

I am really confused I have 2 asterisk servers both under module admin say they are up to date but on one I have a core of 2.4.1.1 and on the other I have 2.5.1.3 and o2.5.1.3 which is the older ser I have call pick while on the newer server 2.4.1 i don' have it working and cannot seem to get it to work.

the other question I have how does one make call recording work on demand *1 does nothing for me on both server.

Thanks


__________________

www.salesrep.com


About the versions

Yedidyah's picture

I would guess that the server showing 2.4.1 as up to date may be a trixbox. trixbox have forked freepbx so they have their own pace of versioning.
it may ofcourse be that you simply need to install the 'upgrade...' module to get up to date with the 2.5 branch.


extension pickup

Rick's picture

I am trying to pickup a ringing extension from another extension, have tried ** and *8, FPBX 2.4.1.2 (** is the default in this version). Using sip trunks no zap channels.


How to pickup

Yedidyah's picture

To use ** to pickup a call you need to also add the extention number

e.g. extension 613 is ringing, you dail **613


extension pickup

Rick's picture

Sorry, did not mention but I am dialing the extension number after pressing either ** or *8.

After rebooting the system, the ** started working. Thanks


Can not Pickup the cal from another phone is ringing

vantheit's picture

I am using key **Extention to Pickup Remote call in analog, but can not successful.
My analog connect to FXS Audiocodes Mediant1000.
thansk